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Interlogic & Cardinal

Turning complex customer success into credible proof of Interlogic’s capability.

Interlogic has spent more than 20 years solving complex warehouse and logistics challenges for some of New Zealand’s largest businesses. But much of that expertise has traditionally happened behind the scenes. As the business entered its next stage of growth, including expansion into Australia, there was an opportunity to make more of the work already happening inside the business. Rather than simply telling the market what Interlogic could do, we saw an opportunity to show it through the experiences of its customers. Cardinal Logistics became the first story in a new series designed to do exactly that.
Interlogic has spent more than 20 years solving complex warehouse and logistics challenges for some of New Zealand’s largest businesses. But much of that expertise has traditionally happened behind the scenes. As the business entered its next stage of growth, including expansion into Australia, there was an opportunity to make more of the work already happening inside the business. Rather than simply telling the market what Interlogic could do, we saw an opportunity to show it through the experiences of its customers. Cardinal Logistics became the first story in a new series designed to do exactly that.

Results & Impact

The Cardinal project gave Interlogic something more valuable than another piece of promotional content: a credible customer story demonstrating its technology operating at significant scale and complexity.

Instead of Interlogic being the sole voice explaining what its platform can do, the story allows the customer, the facility and the operational results to provide the evidence.

The resulting content gives Interlogic an asset that can work across its website, sales conversations, social channels and wider marketing activity, helping prospective customers understand the level at which the business already operates.

Importantly, Cardinal was designed as the beginning rather than the end. The approach established a repeatable model for identifying and capturing more of the customer success already sitting within the business.

As Interlogic builds its presence in Australia alongside its established New Zealand operation, that growing library of proof can help turn more than two decades of experience into visible market authority.

Watch the full Interlogic x Cardinal Logistics case study film here.

Increased ROI: from $0.88 to $8.20 per dollar spent
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Boosted Facebook advertising Return on Ad Spend (ROAS) from an average of $0.88 to an impressive $8.20 for every dollar spent.
Expanded Reach
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Introduced Google Ads, driving more sales and achieving a ROAS of $9.35 for every dollar spent.
Expanded Reach
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Introduced Google Ads, driving more sales and achieving a ROAS of $9.35 for every dollar spent.
Expanded Reach
Plus sign
Introduced Google Ads, driving more sales and achieving a ROAS of $9.35 for every dollar spent.
Expanded Reach
Plus sign
Introduced Google Ads, driving more sales and achieving a ROAS of $9.35 for every dollar spent.
Expanded Reach
Plus sign
Introduced Google Ads, driving more sales and achieving a ROAS of $9.35 for every dollar spent.
Customer success made visible
Turned a significant Interlogic implementation into credible, market-facing proof.
Credibility through customer proof
Put Cardinal’s experience and results at the centre of the story.
Complexity made understandable
Translated a highly technical project into a story the wider market could understand.
Content with lasting value
Created a flagship story that can support sales, social and wider marketing activity.
A repeatable approach
Established the first in a series of Interlogic customer stories.
Supporting future growth
Built stronger proof of capability as Interlogic expands into new markets.

Project Overview

The Challenge
Turn experience into visible proof
Build authority in new markets
Make complex work easy to understand
Create content with lasting value
Our Approach

Our Approach

Interlogic already had the proof of its capability in more than 20 years of customer work. The opportunity was to make more of it visible.

We developed a customer case study approach that would demonstrate Interlogic’s expertise through the experiences of its customers, with Cardinal Logistics selected as the first story.

We worked with both teams to uncover what made the Drury project significant and turn a highly technical story into a clear narrative around scale, complexity and results. Working with Little Legs, we then brought that story to life through film and supporting content.

Cardinal became the first in a series designed to build a growing library of customer proof as Interlogic expands into new markets.

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